As an individual, the Sales Support Representative will function as part of a team environment to ensure smooth transaction processes and create on-going positive customer experiences

Essential Functions:
As a Wyatt Aerospace employee, the Sales Support Representative will be responsible for activities including:

• Answering the telephone in overflow situations
• Responding to e-mails in an overflow situation
• Conferring with customers by telephone or in person
• Entering customer/vendor quotes
• Assist in generating reports, gathering date and making phone calls when requested
• Assist in verifying Sales Orders are Closed
• Filing and Re-Naming (Customer Invoices, Certs, Office and Parts Vendors)
• Submit bi-monthly time sheet
• Manage company events (Quarterly outings, employee birthday’s, holiday’s, lunches)
• Stock non-aircraft parts cabinet, kitchen and employee workspaces’
• Mailing
• Any other projects as needed by Management

Job Summary:

• Responsible for the development of new business and the retention and growth of existing business
• Plan and direct sales activities for deeper market penetration
• Develop product and service strategies
• Directly manage key customer relationships

Essential Functions:

• Respond promptly, professionally and accurately to inbound sales inquires
• Ensure that all quotes and sales transactions comply with the requirements of our Quality Management System and industry regulatory compliance
• Advise business on factors affecting the buying and selling of the company products and services
• Compile and maintain lists describing product offerings
• Coordinate and participate in promotional activities and trade shows as required
• Develop pricing strategies, balancing organization objectives and customer satisfaction
• Use sales forecasting and strategic planning to ensure the sale and profitability of products, analyzing and monitoring market trends